Powered by real people, LiveRecover contacts, engages, and converts your abandoned carts into sales for you over text message.
We follow up with customers manually. This allows us to answer customer questions in real-time to help convert the abandoned cart into a sale.
LiveRecover is always working on your behalf. Our live agents are contacting your customers seven days a week, from 8am-9pm in their timezone.
Setup and live within minutes. Connect your eCommerce platform to LiveRecover and we'll automatically sync your abandoned carts.
During your checkout process, some people input their contact info. Our eCommerce integrations will automatically collect that contact info so we can follow up with those customers.
We use their contact info from the checkout process and contact them manually to understand why they didn’t purchase. The goal is to answer their questions and help them make a decision to buy.
Some people hesitate to buy because of a few simple questions. An email can't answer these, but we can! A few common types of questions that we answer that delay the purchase are: shipping related, fit or measurement, and product-specific questions.
These people are hesitant to buy but usually (around 20% of the time) answering a few questions and giving them a small discount with a link back to their cart will get them to buy your products.
Advanced conversation insights and conversion reports
Powerful segmentation based on specific cart conditions
View our conversations with your customers in real-time
Unique one-time discount code generated for each customer
Extract key phrases to identify common questions or concerns
Stay true to your brand with a custom cart domain of your choice
“The ROI on SMS abandoned cart recovery with LiveRecover makes this a no brainer for our brand and clients.”
“Recovering abandoned cart sales using live agents through text message has never been this easy. LiveRecover feels like an extension of my support team!”
“I switched from automated cart recovery texts to LiveRecover human text messages and started recovering 250% more abandoned carts.”