Fill the Knowledge Base with product and company FAQs to help your live agents answer customer inquiries quickly — without intervention from your team.
Only want us to reach out to first-time customers? Or maybe you want to exclude all carts less than $100 in value? Workflows make it easy to segment based on specific customer and cart information.
Access advanced conversation insights and conversion reports. Dive into performance metrics by Workflows and A/B Tests, as well as product-specific performance and orders generated by our live agents.
Stay up-to-date with the latest news and insights on SMS marketing, customer engagement, and more from the LiveRecover team.