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Here's the deal: over 80% of your abandoned checkouts are not targeted by your existing SMS marketing efforts. But the solution is right here. With our live agents powering SMS, we reach a larger audience of in-funnel customers and leads — reaching out to abandoned checkouts with a personalized, human touch to help convert the sale.
AI is so hot right now. But our live agents do what AI can't: reach more of your shoppers through text messages and delight them with a truly personalized experience.
What else can our live agents do? We're glad you asked:
eCommerce brands of all sizes trust LiveRecover by Voyage to help build meaningful connections with their customers — and increase revenue.
View all Customer Stories
Get the tools you need to boost revenue with SMS. Recover abandoned checkouts, answer customer FAQs, and upsell in real time with real conversations powered by real people.
The Knowledge Base empowers our Agents to answer customer questions quickly — reducing intervention from your team. Add custom frequently asked questions to populate your Knowledge Base in a flash.
Only want us to reach out to first-time customers? Or maybe you want to exclude all carts less than $100 in value? Workflows make it easy to segment based on your specific customer and cart information.
Live agents act as your brand ambassadors in every single conversation with your customers — which you can view in real-time. Think of them as an extension of your team who reduce support tickets while improving the customer experience.
See high-level performance metrics and drill-down into the details with real-time conversion reports. View orders generated by live agents or dive into Workflow-specific performance all from your Insights dashboard.
No complicated setup. No more confused customers. Just real results. See the difference the human element can make for your business.
